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Terms & Conditions

Last updated June 2026

These terms and conditions govern your use of Alo London Club's services, memberships and website. By booking a treatment or joining a membership, you agree to these terms.

About Alo London Club

Alo London Club is a beauty membership club located at 49 Great Portland Street, Fitzrovia, London W1W 7HG, offering hair, skin, nails and wellness services under one roof.

Memberships

  • Bronze membership, £195 per month;
  • Gold membership, £325 per month;
  • Platinum membership, £495 per month.

Memberships can be cancelled at any time with 30 days' notice. There is no minimum lock-in period. Membership benefits are personal to you and non-transferable.

Booking & cancellations

Appointments are booked through Fresha. We operate a 48-hour cancellation policy. Cancellations or changes made with less than 48 hours' notice, or failure to attend, may result in the treatment being forfeited or a charge being applied.

Payments

Membership fees are collected monthly by direct debit via Fresha. Prices are subject to change with 30 days' notice. All prices include VAT where applicable.

Treatment results

Results vary from person to person and cannot be guaranteed. We recommend a consultation before certain treatments. While our team always acts with professional care, we are not liable for individual treatment results where guidance and aftercare advice has been provided.

Intellectual property

All content on this website and within our branding, including text, imagery, logos and design, is © 2026 Alo London Club and may not be reproduced without our written permission.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

info@alolondon.com49 Great Portland Street, Fitzrovia, London W1W 7HG